All of the pillows/cushions are hand stuffed and then hand sewn closed. The pillows do not come as a separate case and insert unless the option is available.

Unfortunately I no longer offer zipped covers/cases due to the length of time they take to make and the very large volumes I handle.

On average I have found pillows take 14 business days to arrive via untracked standard airmail. However, our post office dictates we allow 28 days to arrive.

I only charge the exact amount as set by Royal Mail UK. Packaging supplies etc are included in the price of the pillow.

Mail delays are to be expected both in the UK and Worldwide. Unfortunately, these are beyond my control. Please be patient and allow sufficient time.

I purchase all my fabric several yards at a time, it is therefore not possible to personalise a standard pillow. Personalised pillows are available.

Please check with me prior to purchase. I can not fulfill last minute requests just because a purchase has been made.

Estimated shipping times
These are estimated :
Canada: 16+ days
North America: 14+ days
Europe: 5-7 business days
Australia, New Zealand and Oceania: 21+ days
Asia Pacific: 21+days
Latin America and the Caribbean: 21+days
North Africa and the Middle East: 21+days
Sub-Saharan Africa: 21+days

These are shipping estimates, we can not guarantee them. Actual delivery time will depend on the shipping method you choose AND the time of year.

Pillows are considered decorative and therefore require hand sponge to clean. They can be washed (on a very low temperature with a non bleach washing powder) however very well may loose their shape. Fabric supplied has not been prewashed. As with all new fabrics prewash on a gentle cycle.

No. All our pillow fabric is professionally printed onto 100% cotton.